Feel free to use the contact form below if you have any questions or requests concerning our services. Please allow us at least one business day to respond to your message.
Need immediate attention please feel free to call (217) 627-2416 for customer service. If you have a question regarding your electric bill please call our billing department at (217) 965-1566.
Otter Lake Park Office/Bait Shop Hours:
Low Season Hours: March 1st to May 21st - Thursday - Monday - 7am to 3 pm closed on Tuesday & Wednesday
Peak Season Hours: May 22nd to September 1st - Monday - Sunday - 7am to 7pm
Low Season Hours: September 2nd to Nov 30th - Thursday - Monday - 7am to 3 pm closed on Tuesday & Wednesday
(Bait Shop & Campground is closed for the Season from December 1st until the end of February)
Billing Dept. (Otter Lake Water Commission Office in Virden): Monday - Friday 8am to 4:30pm.
E-mail correspondence is maintained in accordance with applicable provisions of State law and may be considered public records. Public disclosure of your communication may be required.