Feel free to use the contact form below if you have any questions or requests concerning our services. Please allow us at least one business day to respond to your message.
Need immediate attention please feel free to call (217) 627-2416 for customer service. If you have a question regarding your electric bill please call our billing department at (217) 965-1566.
Otter Lake Park Office/Bait Shop Winter Hours: March 1st to April 14th and October 15th to November 14th - Thursday - Monday: 7 am to 3 pm and closed on Tuesday & Wednesday. (Bait Shop & Campground is closed for the Season from December 1st until the end of February) -- UPDATE NEW HOURS - 9/30/2024 to 11/30/2024 - Thursday - Monday: 7 am to 3 pm, Tuesday & Wednesday: CLOSED.
Otter Lake Park Office/Bait Shop Summer Hours: April 15th to October 14th - Monday - Sunday: 7 am to 7 pm.
Billing Dept. (Otter Lake Water Commission Office in Virden): Monday - Friday 8am to 4:30pm.
E-mail correspondence is maintained in accordance with applicable provisions of State law and may be considered public records. Public disclosure of your communication may be required.
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